About me

CUSTOMER SUPPORT

  • I no longer answer customer support surveys

    I no longer fill out customer support surveys.

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    • Fake panic: How to get customer support to listen

      Do you WANT to get paid?

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    Tom Limoncelli

    Tom Limoncelli

    Recent Posts

    1. Usenix LISA is no more. Here’s my retrospective
    2. My new ACM Queue column: Operations and Life
    3. In memory of Dr. Erwin False
    4. George Mack’s Razors
    5. Have a f***ing sales person call me!

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