ADVICE
George Mack's Razors
Goerge Mac (
@george__mack) posted a list of rules and razors that he’s found useful. Before Twitter deletes them, I recorded them here.The originals are all here: https://twitter.com/george__mack/status/1649835213982408704
read moreCommonly misused business metaphors
I keep hearing people misuse metaphors, or say them incorrectly. Here’s a list of them.
I’m considering building a website that lists metaphors and their correct use. In the meanwhile, this blog post will have to do.
read moreDisability Advice
Years ago a co-worker noticed something about our company’s disability policy.
read moreI no longer answer customer support surveys
I no longer fill out customer support surveys.
read moreFake panic: How to get customer support to listen
Do you WANT to get paid?
read moreLauren Gunderson's advice to actors
When I read this acting advice by Lauren Gunderson it dawned on me how powerful it would be if every tech conference speaker applied it to their talks. Change her word “scene” to “slide” (or section) and it mostly fits.
read moreWhich option to pick?
If you have zero knowledge and need to make a decision, here’s some advice.
read moreOn requiring experienced presenters to rehearse
There’s a small controversy brewing behind the scenes at conferences because of this trend to require speakers to rehearse their talk via video conference prior to the event.
read moreCommunicating Using the Numbers 1, 2, 3, and more
The human brain reacts differently to lists of different sizes. When we align what we say with what the human brain expects, we are more effective communicators.
read moreHow to encourage people to ask questions
One cool trick to get an audience to ask more questions: Silence inspires questions.
When you ask “Any questions?” be silent for least 10 seconds for someone to speak up. 15 seconds is better.
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